23 Years Behind the Chair
Lately, as I have started to introduce myself to others as a life coach, I often get asked, how did you decide to get into that? The answer, I’ve realized, is that I’ve been training to do this for years. For those of you who don’t know, this is my 23rd year as a licensed barber. All that time standing behind a chair teaches you a whole lot about people. You become a listener, a problem solver, a confidant, and in many ways, a cornerstone of your community. The lessons I’ve learned in a barbershop have given me the perfect foundation to transition into a career as a life coach.
One of the first things I learned while cutting hair is that sometimes people have no one that asks about their day. No one who pays attention to what’s going on in their world outside of their expectations of them. Sometimes, all a person needs is a space to vent, to share a victory, or to process a tough moment. Clients put a lot of trust in their barber, not just with their appearance but often with their stories. Earning that trust takes time, consistency, and genuine care. An exceptional haircut requires more than following directions. It means listening to what they want their haircut to do for them. As a life coach, active listening is just as crucial—helping people feel understood so they can navigate their personal growth.
Another big lesson I learned is that barbershops are third places, a gathering spot where people feel comfortable, welcome, and part of something bigger. (If you’ve been reading my musings for a while, you know my affinity for third places. Now you know why.) Covid and appointment scheduling makes the experience different now but the idea remains the same. Creating a supportive and intentional environment makes all the difference. Some of my longest-standing clients have been with me for years, not just because of the cuts but because of the relationship we’ve built. Remembering what’s going on in their lives, checking on them when big things are happening, and letting them know they are appreciated are crucial pieces to building a loyal clientele. The best barbers understand that this job is about people, not just technique. Similarly, life coaching is about building meaningful connections and helping people unlock their potential through trust and guidance.
I have also learned that consistency builds loyalty. Whether it’s in the precision of your work, the reliability of your schedule, or the energy you bring into the shop, people want to know what to expect when they sit in your chair, and delivering that time after time is what keeps them coming back. In coaching, showing up consistently for clients provides stability and momentum as they work towards their goals.
A good barbershop isn’t just about the barber—it’s about the people who walk through the door. Over the years, I’ve seen friendships form, connections happen, and reunions with old classmates—all within the walls of a shop. Coaching is also about fostering a sense of belonging, helping people feel seen, and empowering them to build the life they want. After 23 years, I’ve realized that barbering is more than a trade—it’s a lifelong lesson in human connection. Every snip of the scissors and buzz of the clippers was preparing me for this next chapter: helping people shape not just their appearance, but their lives, one conversation at a time.
